Legal

Legal Notice

Below are the updated legal notices for your website, incorporating your entity details and governing jurisdiction.

1. Terms of Use

Operator: MB Era Hugs

Company Code: 308123100

VAT Code: LT100020774313

Address: Linkmenų g. 27, Vilnius, Lithuania

Contact: info@erahugs.com | +37064682919

Welcome to Era Hugs. By accessing or using our website, services, and online shop, you agree to be bound by the following Terms of Use. All services are provided in accordance with the laws of the Republic of Lithuania.

1.1. General Conditions

By using this site, you represent that you are at least the age of majority under applicable law.
We reserve the right to refuse service to anyone for any reason at any time.
Prices for our products (including matcha and accessories) and delivery fees are subject to change without notice.

1.2. Orders, Service Fees & Refunds

Services & Processing: All order processing and delivery fees are non-refundable once the order has been processed.
Product Issues: Product-related issues (such as damaged items, missing items, or incorrect shipments) are reviewed on an individual basis in accordance with our Return & Refund Policy.
Order Cancellation: We reserve the right to limit or cancel quantities purchased per person, per household, or per order.

1.3. Prohibited Uses

You are prohibited from using the site or its content:

For any unlawful purpose or to solicit others to perform unlawful acts.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To transmit viruses, malware, or any destructive code.

1.4. Limitation of Liability

To the maximum extent permitted by applicable law, MB Era Hugs shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from your use of our website or products.

1.5. Governing Law & Dispute Resolution

These Terms of Use and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Republic of Lithuania. Any disputes arising out of or in connection with these terms shall be settled in the competent courts of the Republic of Lithuania.

2. Privacy Notice

MB Era Hugs values your privacy. This Privacy Notice explains how your personal information is collected, used, and shared when you visit or make a purchase from our website, in compliance with the General Data Protection Regulation (GDPR) and the laws of the Republic of Lithuania.

2.1. Data Controller

The data controller responsible for your personal data is:

Entity: MB Era Hugs
Company Code: 308123100
Address: Linkmenų g. 27, Vilnius, Lithuania
Email: info@erahugs.com

2.2. Information We Collect

Order & Transaction Data: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number (+37064682919 support line available).
Technical & Usage Data: When you browse our site, we automatically collect information about your device, web browser, IP address, time zone, and cookies installed on your device.

2.3. How We Use Your Personal Information

We use the information we collect to:

Process and fulfill orders, manage deliveries, and handle claims or returns.
Communicate with you regarding your order or customer service inquiries.
Screen orders for potential risk or fraud.
Comply with applicable legal, statutory, and accounting obligations under Lithuanian law.

2.4. Sharing Your Information

We share your personal information with necessary third-party service providers (e.g., payment service providers, IT hosts, and logistics/courier services) strictly to fulfill your order and run our operations. We do not sell your personal data.

2.5. Your Rights Under GDPR

As a data subject, you have the right to:

Access, correct, or update your personal data.
Request the deletion of your personal data ("right to be forgotten"), subject to legal retention obligations.
Restrict or object to the processing of your personal data.
Request data portability.

To exercise any of these rights, please contact us at info@erahugs.com.

3. Copyright & Intellectual Property Notice

Ownership: All content on this website—including text, graphics, logos, product descriptions, photography, images, digital downloads, and branding—is the property of MB Era Hugs or its content suppliers and is protected by Lithuanian and international copyright, trademark, and intellectual property laws.
Restricted Use: You may not copy, reproduce, distribute, transmit, display, publish, or broadcast any material from this website without prior written permission from MB Era Hugs.
Trademarks: "Era Hugs" and associated logos are trademarks of MB Era Hugs. Unauthorized use of these trademarks is strictly prohibited.

Contact Information

For any questions regarding these legal notices or our services, please contact us:

Company: MB Era Hugs
Company Code: 308123100
VAT: LT100020774313
Address: Linkmenų g. 27, Vilnius, Lithuania
Email: info@erahugs.com
Phone: +37064682919